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Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Know what your customers want.

Do your sales staff spend more time on admin than sales?

Knowledge is power when it comes to customer satisfaction.

Turn complaints into outstanding service.

Your customers won’t always tell you when they’re unhappy.

Sometimes you have to fire a bad customer.

16 Oct 2025

The UK economy expanded by 0.1% in August, according to the latest figures from the Office for National Statistics (ONS).

15 Oct 2025

Data published by the Office for National Statistics (ONS) has revealed that the unemployment rate rose to 4.8% between June and August 2025.

14 Oct 2025

Chancellor Rachel Reeves should use the Autumn Budget to reform the UK's tax system, says the Institute for Fiscal Studies (IFS).